Confluence Docs 2.10 : Troubleshooting Confluence Hanging or Crashing
This page last changed on Nov 21, 2008 by jlargman.
This page covers conditions under which Confluence will become unresponsive and need a restart. It does not cover stack trace error messages thrown from specific uses of Confluence, nor does it cover inability to get Confluence running. Below are the most common reasons Confluence will crash. Known causes for crashesOut of Memory: Permgen space Out of Memory: Heap space Plugin related issues In some cases, these plugins may need upgrading or other maintenance. In some cases they must be disabled. On each plugin's page, you can browse the jira issues. Databases: SQL Server 2000 and HSQLDB XML Backups Upgrade Confluence
Upgrade Java Version Tools for assessing problems.It's easy and effective to take thread dumps. If CPU is spiking to 100%, try Live Monitoring Using the JMX Interface, in particular with the Top threads plugin. How to get supportOpen a Support Request. At the minimum, capture a thread dump at the time of the crash, and submit your logs and System Information. |
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Document generated by Confluence on Dec 03, 2008 15:14 |