This page last changed on Dec 03, 2008 by jlargman.

Why the Index is Failing

There are a couple known causes for the index becoming corrupt"

For an analysis of why your index might have failed, please create a Support ticket. Make sure to attach your atlassian-confluence.log.

Rebuilding the Failed Index

When you experience search problems within your Confluence instance, or can't find things after performing an upgrade, one simple solution that can help you to locate your content is to manually rebuild the index, as described in Content Index Administration.

If you are still experiencing problems after performing the above rebuild, the next step may be to remove the index and rebuild it from scratch, as described below. For example, the rebuild procedure described above may not restore a corrupted index file. You may want to ensure that all index files are re-created.

The Space Activity feature uses the index to store data. To preserve the activity data, keep the Plugins directory and delete the rest of the index.

To remove the index and rebuild it from scratch:

  1. Shut down your Confluence server.
  2. Remove the <confluence-home>/index directory.
  3. Restart server.
    A new index directory will be created upon restart of your application.
  4. Now perform the manual re-indexing of your site to build a brand new index from scratch.

If you still cannot find your content, please contact confluence support.

Document generated by Confluence on Dec 03, 2008 15:14