Confluence Docs 3.0 : When setting up JIRA user management in Confluence, the Confluence login page loads but login fails This page last changed on Feb 01, 2009 by ggaskell. When setting up JIRA user management in Confluence, the Confluence login page loads but login fails with one of the following errors: The Confluence login page loads but login fails with a 'Username and password are incorrect' error and the output log shows 'Access denied for user' The Confluence login page loads but login fails with a 'Username and password are incorrect' error and the output log shows 'Cannot create JDBC driver' I cannot get my JIRA integration to work, where can I get technical support? ## The Confluence login page loads but login fails with a 'Username and password are incorrect' error and the output log shows 'Access denied for user' This is caused by an incorrect database URL or login in the datasource. ## The Confluence login page loads but login fails with a 'Username and password are incorrect' error and the output log shows 'Cannot create JDBC driver' If your log outputs an error with "FATAL [user.provider.jdbc.JDBCCredentialsProvider] Could not list users. org.apache.commons.dbcp.SQLNestedException: Cannot create JDBC driver of class '' for connect URL 'null'", you are using the incorrect Tomcat format for specifying the Datasource resource. You should check your Tomcat version and use the alternative format. ## I cannot get my JIRA integration to work, where can I get technical support? See Requesting External User Management Support for information on logging a support request.

Document generated by Confluence on Nov 05, 2009 23:34