This page last changed on Dec 17, 2009 by ggaskell.

This page explains the recovery process should you mistakenly try to upgrade your Confluence installation to a version beyond your current license entitlement.

The information on this page applies to Confluence 2.7.2 and later.

License Warnings

During an upgrade an obvious indication that your license has expired can be found in your log file. You will see a 'WARN' level entry similar to this:

[confluence.upgrade.impl.DefaultUpgradeManager] isUpgradeAllowed 
Your license is now outside of it's support period. You need to renew the license before you can upgrade to this version of Confluence.

When you try to connect to the Confluence instance, you will see the following warning screen:

Updating the Confluence License

  1. Contact Atlassian Sales to arrange for a new license to be issued, as instructed on the warning screen illustrated above.
  2. Once you have received a suitable license, supply the license key to Confluence:
    • Click the link given on the license warning screen, illustrated above.
    • You will first be asked to log in as a Confluence administrator.
    • Then you will be presented with a simplified license administration screen. Enter the credentials of a Confluence system administrator.
    • Copy the license key into the 'License' field and click 'Save':
  3. Restart Confluence to continue the upgrade.
RELATED TOPICS

Upgrading Confluence


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Document generated by Confluence on Jul 09, 2010 01:09