This page last changed on Jul 05, 2010 by smaddox.

The administrator contact page is a form that allows a user of Confluence to send a message to the administrators of their Confluence site. (In this context, administrators are those users who are members of the 'confluence-administrators' group. See the explanation of site administrators.)

The title of the administrator contact page is 'Contact Site Administrators'. Typically, Confluence users may get to this page by clicking a link on an error screen such as the '500 error' page.

On this page:

Customising the Administrator Contact Message

You can customise the message that is presented to the user on the 'Contact Site Administrators' page.


To edit the administrator contact message,

  1. Go to the 'Administration Console' and click 'General Configuration' in the left-hand panel.
  2. Click 'Edit' at the top of the 'Site Configuration' section.
  3. Enter your text in the text box next to 'Custom Contact Administrators Message'. You can enter any text or Confluence wiki markup.
  4. Click 'Save'.

The Default Administrator Contact Message

By default, the 'contact administrators message' looks much like the highlighted area in the screenshot below, starting with 'Please enter information...'.

Screenshot: The default 'contact site administrators' message

To restore the message to its default simply remove the custom message you entered when following the instructions above, so that the 'Custom Contact Administrators Message' field is empty.

Customisation Examples

When entering the 'Custom Contact Administrators Message', you can use text and Confluence wiki markup.

This is similar to entering your own text and markup for the 'Site Welcome Message'. For examples of the kind of customisations possible, take a look at the guide to editing the site welcome message.

Disabling the Administrator Contact Form

If you prefer to disable the ability for users to send an email message to the site administrators, you can disable the form portion of this screen. You can only disable the form if you first provide a 'Custom Contact Administrators Message' as described above.

To enable or disable the administrator contact form,

  1. Go to the 'Administration Console' and click 'General Configuration' in the left-hand panel.
  2. Click 'Edit' at the top of the 'Site Configuration' section.
  3. Select 'on' or 'off' for the 'Contact Administrators Form'.
  4. Click 'Save'.

Configuring Spam Prevention

You can configure Confluence to use Captcha to help prevent spam, including the spamming of Confluence administrators. The administrator contact form is covered by the site-wide Captcha settings as documented in Configuring Captcha for Spam Prevention.

RELATED TOPICS

Contacting Confluence Administrators
Configuring Captcha for Spam Prevention


contactmessage.png (image/png)
Document generated by Confluence on Jul 09, 2010 01:08