This page last changed on Jul 06, 2010 by alui.

Confluence records the number of failed logins attempts made against each user account. When the login attempts exceed a preset number (see Configuring Captcha for Failed Logins), the user will prompted to authenticate using CAPTCHA until they successfully log in.

If you are a Confluence Administrator, you can manually reset the failed login count for a user.

To reset the failed login count for a user,

  1. Go to the Confluence 'Administration Console'. To do this:

    • Open the 'Browse' menu and select 'Confluence Admin'. The 'Administrator Access' login screen will be displayed.
    • Enter your password and click 'Confirm'. You will be temporarily logged into a secure session to access the 'Administration Console'.
  2. Select 'Manage Users' in the left-hand panel. The 'Manage Users' screen appears, as shown below.
  3. Search for the desired user and click the user in the search results. The 'View User' screen will be displayed.
  4. Click the 'Reset Failed Login Count' for the user. The 'Current Failed Login Count' will be reset to 0.

Screenshot: Resetting failed login count for a user

Document generated by Confluence on Jul 09, 2010 01:09