This page is for people who are currently using a Confluence OnDemand site, and wish to move to a Confluence site that is hosted on their own servers.
Summary
You will need to download and install a special OnDemand release of Confluence (for example, 'Confluence 5.0-OD-1') and then move your data from your hosted Confluence OnDemand site into your newly installed site. You cannot move your data from Confluence OnDemand to a site installed from the standard Confluence download.
Instructions
Note: You must do the data export and the Confluence download (both described in the steps below) on the same day. This will ensure that your data and your Confluence installation are of the same version and are therefore compatible.
To migrate from Confluence OnDemand to a Confluence installed site:
- Export the data from your Confluence OnDemand site, using the Confluence backup manager.
- For instructions, see this page in the Confluence OnDemand documentation: Exporting wiki data.
- You now have a backup file, also called an XML export, of your Confluence OnDemand data.
- Download the OnDemand release of Confluence. Go to the Confluence OnDemand download page and get the latest 'OD' release for your operating system. The latest downloads are at the top of the list. For example, get the following files, replacing 'x' with the latest number available:
- For Windows 64-bit: Get '5.x-OD-x - Windows Installer (64 bit)'
- For Windows 32-bit: Get '5.x-OD-x - Windows Installer (32 bit)'
- For Linux 64-bit: Get '5.x-OD-x - Linux Installer (64 bit)'
- For Linux 32-bit: Get '5.x-OD-x - Linux Installer (32 bit)'
- To install Confluence from an archive on UNIX or Mac OS X: Get '5.x-OD-x - Standalone (TAR.GZ Archive)'
- To install Confluence from an archive on Windows: Get '5.x-OD-x - Standalone (ZIP Archive)'
- EAR/WAR archives are also available.
- Install Confluence as described in the Confluence Installation Guide.
- Import the data from your backup file (XML export) into your new Confluence installation. See Restoring a Site.
- Log in to your new Confluence site, using the following credentials:
- Username:
sysadmin
- Password:
sysadmin
- Username:
- Change the password immediately after logging in.
Background
Backups taken from Confluence OnDemand are only compatible with the current OnDemand release (for example, 'Confluence 5.0-OD-1'). The reason is that Confluence OnDemand is typically ahead of the downloadable version of Confluence, meaning that you will have new features in Confluence OnDemand that are not yet available in the downloadable version.
It is therefore not possible to migrate your data to a Confluence site installed from the standard Confluence download. You will need to download and install the special OnDemand release of Confluence (for example, 'Confluence 5.0-OD-1') as described above.
The advantage is that you will be able to keep the Confluence OnDemand features currently not available to other customers who are using the standard downloadable version of Confluence. However, there are a few major limitations as noted below.
Support, limitations, and recommendations
Please note the following points about your Confluence site installed from an OnDemand release.
Upgrading to an official release
Compatibility of third-party plugins
Because Confluence OnDemand is typically ahead of the downloadable version of Confluence, most third-party plugins will not be compatible with the OnDemand release. You may have some problems with third-party plugins on your Confluence site, until you are able to upgrade to the full release. Note, however, that any third-party plugins that you were using in Confluence OnDemand should be compatible with your newly installed site too.
If you have any questions about the compatibility of third-party plugins with your OnDemand release, please contact the plugin vendors. Contact details are on the Atlassian Marketplace.
PostgreSQL database recommended
If you are uncertain about which database to choose for your Confluence site, we recommend PostgreSQL. See Database Setup for PostgreSQL. The Confluence OnDemand site runs on PostgreSQL, and we therefore know it to be compatible with your OnDemand release.
If you decide to choose another supported database and discover any problems with compatibitily, please contact Atlassian Support. For a list of supported databases, see Supported Platforms.
Confluence license
Your Atlassian OnDemand license cannot be used in a site installed from the downloadable version of Confluence. Please get your new Confluence license at https://my.atlassian.com.