FishEye 2.5 : Patch Policy
This page last changed on Nov 12, 2009 by edawson.
Patch PolicyAtlassian will only provide software patches in extremely unusual circumstances. If a problem has been fixed in a newer release of the product, Atlassian will request that you upgrade your instance to fix the issue. If it is deemed necessary to provide a patch, a patch will be provided for the current release and the last maintenance release of the last major version (e.g. JIRA 3.13.5) only. Patches are issued under the following conditions:
Atlassian does not provide patches for non-critical bugs. Provided that a patch does not impact the quality or integrity of a product, Atlassian will ensure that patches supplied to customers are added to the next maintenance release. Customers should watch a filed bug in order to receive e-mail notification when a "Fix Version" is scheduled for release. Patches are generally attached to the relevant http://jira.atlassian.com issue. Further readingSee How to Get Legendary Support from Atlassian for more support-related information. |
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Document generated by Confluence on Apr 03, 2011 23:09 |