This page last changed on Mar 03, 2011 by rosie@atlassian.com.

To enable JIRA to create comments and issues from email, you need to first configure JIRA to receive email via POP or IMAP as described below.

Adding a POP or IMAP Mail Server

  1. Log in as a user with the 'JIRA Administrators' global permission.
  2. Bring up the administration page by clicking either the 'Administration' link on the top bar or the title of the Administration box on the dashboard.
  3. Click "Mail Servers" in the left-hand column (under "Global Settings").
  4. Click "Configure new POP / IMAP mail server".
  5. This will display the "Add POP / IMAP Mail Server" screen (see below). Complete the fields as follows:
    Name An arbitrary name to associate with this email server configuration.
    Description (Optional) Email server description.
    Protocol Choose from POP, SECURE_POP, IMAP or SECURE_IMAP.
    Host name The subject of emails sent from this server will use this string as a prefix. This is useful for your users so that they can filter their email.
    POP port (Optional) The port to use to retrieve mail from your POP / IMAP account. Leave blank for default.
    Defaults are: POP: 110; SECURE_POP: 995; IMAP: 143; SECURE_IMAP: 993.
    Timeout Timeout (in milliseconds).
    0 or negative values indicate infinite timeout.
    Leave blank for default (10000 mSecs).
    Username The username used to authenticate your POP / IMAP account.
    Password The password for your POP / IMAP account.

Screenshot: Add POP / IMAP Mail Server


jira_4-3_pop-imap.png (image/png)
Document generated by Confluence on Mar 27, 2011 18:34