This page last changed on Mar 03, 2011 by rosie@atlassian.com.
To enable JIRA to create comments and issues from email, you need to first configure JIRA to receive email via POP or IMAP as described below.
Adding a POP or IMAP Mail Server
- Log in as a user with the 'JIRA Administrators' global permission.
- Bring up the administration page by clicking either the 'Administration' link on the top bar or the title of the Administration box on the dashboard.
- Click "Mail Servers" in the left-hand column (under "Global Settings").
- Click "Configure new POP / IMAP mail server".
- This will display the "Add POP / IMAP Mail Server" screen (see below). Complete the fields as follows:
Name |
An arbitrary name to associate with this email server configuration. |
Description |
(Optional) Email server description. |
Protocol |
Choose from POP, SECURE_POP, IMAP or SECURE_IMAP. |
Host name |
The subject of emails sent from this server will use this string as a prefix. This is useful for your users so that they can filter their email. |
POP port |
(Optional) The port to use to retrieve mail from your POP / IMAP account. Leave blank for default.
Defaults are: POP: 110; SECURE_POP: 995; IMAP: 143; SECURE_IMAP: 993. |
Timeout |
Timeout (in milliseconds).
0 or negative values indicate infinite timeout.
Leave blank for default (10000 mSecs). |
Username |
The username used to authenticate your POP / IMAP account. |
Password |
The password for your POP / IMAP account. |
Screenshot: Add POP / IMAP Mail Server

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