This page last changed on Jan 11, 2009 by alui.

Someone has left the company. How do I delete their user account if they have reported issues? 

It's best not to - rather, disable their account by removing their membership from all groups. This will prevent that account from being used and being able to login.

Please note, if you disable a user account, the work log entries associated with the user will remain, the user will show up in license checks and email notifications will continue to be sent to the user (you can change the user's email address to an imaginary address to handle email notifications, e.g. user@example.com). There is currently no "disabled user" user type in JIRA, please see JRA-3774 and vote for the issue if you wish.

If you really want to delete the account (and historical revisionism doesn't bother you), you can bulk-edit the issues involved and change the reporter to someone else. You'll need the Modify Reporter permission to do this. You can then delete the user.

Document generated by Confluence on Oct 06, 2009 00:26