JIRA 4.0 : Escalating issues (or sending email notifications) when the set turnaround time is exceeded
This page last changed on May 28, 2009 by rosie@atlassian.com.
Can JIRA send notifications based on a set issue turnaround time being exceeded? Can it automatically escalate issues that have exceeded a preset turnaround time?No, not out-of-the box — but this is exactly what services are for. In particular, a Jelly script can be written to find and escalate relevant issues, and the Jelly script can be run every day via a Jelly Service. |
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Document generated by Confluence on Oct 06, 2009 00:26 |