This page last changed on May 29, 2007 by jeff.

This document is a guide on how to capture server performance information on systems running the Windows operating system. More information on generating similar logging information within *nix systems is available here.

Windows Performance Manager 

Windows includes a tool called Windows Performance Manager - a utility used to capture performance data on the host machine and the applications running on it.

Executing this tool on the server running JIRA, it is possible to capture performance related information that can help diagnose performance related problems.

Running Windows Performance Manager 

  1. Start Windows Performance Manager by navigating to:
    • Control Panel -> Administrative Tools -> Performance
  2. Create a new log setting:
    • This is achieved by right-clicking on Counter Logs under Performance Logs and Alerts.
    • Specify a name and location for the log.
  3. Select the following objects to add to the log:
    • Memory
    • Paging File
    • Processor
  4. Set the interval to be 10 seconds
  5. Click on the Log Files tab
  6. Select the following Log File type:
    • Text File (Comma delimited)
  7. Uncheck the option to End File Names With ...
  8. Click on the Scheule tab
  9. Schedule the logs to run for an appropriate time

 

Duration 

In order to capture useful data that is indicative of normal usage, it is recommended to run the performance manager for at least one day of normal server use.

It is also necessary to manually note when the server becomes unresponsive or performance degradation is experienced - in order to correlate the generated logs with actual times of unresponsiveness.

Logs 

Please forward the generated logs, including details of when the system became unresponsive and a description of the performance degradation (e.g. creating an issue is extremely slow or a bulk operation does not appear to complete) to the Atlassian Support team by raising an issue at:

https://support.atlassian.com


perf-settings.png (image/png)
perf-settings.png (image/png)
Document generated by Confluence on Oct 06, 2009 00:26